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Support

1Support


If you are experiencing a problem with one of our products, you may want to first check out some known issues by clicking this link Known Issues. You may also want to look at our Frequently Asked Questions (FAQs) page by clicking here.     

 

When you submit your support request form, it will be entered into our database for tracking purposes.  Periodically we will post notices regarding support requests reported by our customers in the Known Issues section on this page.      

Please be as specific as possible when describing your problem. Once we have a resolution to your problem we will send you an email with specific information.

Please provide us with the following information

 
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2Known Issues

The following is a list of some known problems with our products / utilities; we are working to correct them A.S.A.P.
  • CALENDAR Genie II v3.x and up is not sending calendars to the printer correctly. We have temporarily disabled the print feature until it is resolved.

 

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